If you get stuck with our questions and answers and the configuration instructions, you can contact the
Service Point.
You can contact hotline@rhrk.uni-kl.de by e-mail, specifying the operating system used and the log file / log entries.
You can find the latter one, for example, in the Windows client under the "Log" tab. Click on "Save" there and send us the generated text file at hotline@rhrk.uni-kl.de.